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At Gecko Webs we take your privacy and our obligations under the Privacy Act 1988 (Cth) very seriously.
Any personal information you provide to us will be very carefully managed.
All Gecko Webs' operations are conducted in accordance with the National Privacy Principles. These are minimum standards that set out the general principles governing information handling practices for organisations like Gecko Webs.
We have a range of procedures in place to help protect your privacy.
What Personal Information Does Gecko Webs Collect?
The type of personal information we collect varies according to how you interact with Gecko Webs. Some examples include:
when you complete any application forms
through telephone calls
visits to our Web Site
letters and other material sent by you to Gecko Webs
material submitted in competitions
feedback, comments or suggestions on programs and other activities of Gecko Webs
as a customer or client of Gecko Webs
when you provide a service or products to Gecko Webs
security surveillance of our premises (eg video, card access)
The type of information we collect will very much depend on what you give us. It might be your name, address, telephone number, email address, work contacts and any other details you provide. We do not try to collect sensitive information, but some people volunteer sensitive information anyway.
Gecko Webs reserves the right to perform statistical analysis of user activity and characteristics in order to measure interest in and use of the various areas in the Web Site, as well as the number of users who have been exposed to or have clicked on any particular areas in the Web Site. You acknowledge that when you disclose personally identifiable information on the Web Site, that information, along with any substantive information disclosed in your communication, may be collected and collated and used and disclosed by Gecko Webs.
There may be times when we ask for personal information from you and you do not wish to provide it. We do not have a problem with that but it may mean, for example, that we cannot enter your details for a competition or provide you with a particular service that you want.
We would appreciate it if you could let us know when personal information you have supplied to us needs to be updated or is no longer valid.
What Does Gecko Webs Do With the Personal Information?
The purpose for which we collect the information is to give effect to the particular interaction you have with Gecko Webs. That might be, for example, developing the business relationship between you and Gecko Webs.
We may also use your personal information for related purposes that you would reasonably expect. We take particular care with any sensitive information.
There may be circumstances where we want to use your personal information to let you know about programs or to get your feedback on our operations. If we use your personal information for direct marketing purposes, we will give you the opportunity to opt out of receiving any further marketing material. If we have contracted out a service to a third party, we may need to disclose your personal information to that third party to ensure that you get the service needed. In these circumstances, we require the third party to protect the privacy of the information that is disclosed to it. There may be circumstances where the law requires us to disclose the information, or where disclosure is required to prevent a risk to health or safety or for law enforcement purposes.
How Do We Look After Your Personal Information?
We have internal security measures in place to help protect personal information from misuse, modification, unauthorised access, or disclosure. We have a security system in place to deal with the physical security of our premises and the personal information kept at our premises. We have procedures in place to maintain a secure computer/ electronic system.
We take reasonable steps to ensure that work areas are secure, and information on databases is protected by passwords and accessed only for legitimate purposes. All our staff are made aware of their obligations under the privacy principles to make your privacy a priority in dealing with personal information.
We take reasonable steps to ensure the information we collect, use and disclose is accurate, complete and up to date. When we no longer need your personal information we have procedures in place to either destroy it in a secure manner or to permanently de-identify the information.
Can You Access or Correct Information Held by Gecko Webs?
We maintain records of personal information we have collected. You can gain access to the personal information held by Gecko Webs about you in two ways. If you have registered with Gecko Webs through the Web Site, most information held by Gecko Webs about you can be viewed and changed directly by you by logging into the Web Site using your username and password and reviewing your preferences.
Except in some limited circumstances such as where the information is commercially sensitive, any other information held by Gecko Webs about you is available by contacting the Privacy Officer. If you inform us that the information we hold is incorrect we will, if appropriate, amend those records.
Do You Have a Complaint?
If you are concerned that there may have been some inappropriate use or disclosure or any other breach relating to your personal information, we want to know about it. All complaints will be investigated.
To lodge a complaint please Contact Us.
Have We Answered Your Questions About Privacy?
If you have other questions regarding our information handling processes, please Contact Us.